privacy policy

NAMI TERRACE GEISEI (hereinafter referred to as "our company") has established this policy, recognizing that it is our important social responsibility to protect and appropriately use the information entrusted to us by our customers. We will thoroughly inform all employees and ensure implementation.

1.Purpose of the privacy policy

The purpose of this policy is to ensure the protection of information and provide continued peace of mind to our customers.

2.About the information we keep

（1）

Information to be entered by the customer
The information that our company receives from customers, etc. includes name, address, telephone number, email address, date of birth, gender, information entered by the customer in the input form specified by our company, and other matters essential for service provision and transactions. shall be included.

（2）

Information we collect when using our website
We may collect information regarding access status to this service and how it is used. This includes the following information:
・Terminal information
・Log information
・Cookies and anonymous ID
·location information

3.Use of information

The information we receive from our customers will be used by our company for the following purposes:

1.When it becomes necessary to contact the customer to confirm accommodation reservations, etc.
2. To provide services to customers
3. When conducting marketing activities
4. When conducting analysis to improve the service
5. When sending surveys to further improve our services
6.If the purpose of use is specified separately

4.Handling of information

（1）

We will appropriately and carefully manage the information entrusted to us by our customers, etc., and take reasonable protective measures to prevent its leakage, loss, misuse, falsification, and unauthorized access. In addition, when providing information using communication methods, we will strive to ensure safety by using security technology such as SSL (Secure Socket Layer) encrypted communication as necessary, in preparation for interception by a third party during the communication.

（2）

In order to improve the quality of our services and for the convenience of our customers, we may outsource some of the handling of information received from our customers to outside contractors. We will provide instructions and supervision to ensure appropriate management.

5.About legal compliance

Our company complies with laws and regulations related to personal information in order to ensure the protection of personal information. We also continually improve our compliance programs through internal audits and other opportunities to ensure they are always in top condition.

6.Respect for the rights of customers, etc.

Our company respects the rights of our customers and responds reliably to complaints and inquiries regarding the disclosure, correction, deletion, and other information management of personal information from customers.

7.Contact point

If you have any comments, questions, or inquiries regarding the handling of information, please contact us via the Contact Us page.

8.Regarding changes to privacy policy

We may review our operations regarding the handling of user information from time to time and change this policy as necessary. If changes are made, this policy will be published on this website. The revised privacy policy will become effective from the time it is posted on this website.